A subscription transfer is the process of transferring an existing DIGI subscription (internet, TV, landline, mobile phone) from one person to another under a different name. A transfer can be done in the following cases:

 

 

Both the current and new subscriber must agree to the transfer. The new subscriber agrees to take over all services, as well as any outstanding debts from the current subscriber.

 

To initiate a subscription transfer, please contact us.

First, check if your DIGI services are available at your new address by performing this eligibility test.

 

Is DIGI available? Great! You can transfer your DIGI services to your new address. Start the process by filling in our moving form. We recommend doing this at least 3 weeks before your planned moving date.

If you're moving, we recommend you to contact us at least 3 weeks before your moving date by filling in our moving form. To prepare your request, we'll need the following information:

 

 

A DIGI advisor will handle your request and schedule an appointment to activate your products at your new address.