DIGI offers 3 internet subscriptions, starting from €10/month:
- DIGI Fiber 500 Mbps
- DIGI Fiber 1 Gbps
- DIGI Fiber 10 Gbps
All our plans come with unlimited download volume and a DIGI Internet Box (WiFi 6).
Offer & Pricing
What internet plans does DIGI offer?
Is my home eligible to DIGI Fiber?
- Visit our website and click 'Internet'.
- Enter your address.
- Click 'Validate'.
Not yet available in your street? We’re working hard to roll out fiber as quickly as possible—stay tuned for updates!
Options
What extra options does DIGI offer with DIGI Fiber?
DIGI offers one additional option:
- DIGI WiFi booster (ZTE H3601P): Ensures a stronger, more stable WiFi signal in every corner of your home. Connect up to 3 devices for seamless coverage.
Installation & Activation
How does the installation and activation of DIGI Fiber work?
The installation of DIGI Fiber is done through an existing conduit or, if necessary, by drilling a small, discreet hole that is fully sealed. In apartment buildings, the fiber is installed via the vertical tube running along the stairwell.
Practical info:
- The installation takes about 90 minutes and is done by two technicians.
- They will install the fiber and set up your DIGI Internet Box.
- The installation is completely free of charge.
Important: Please note that you'll need to be at home during the installation.
Why can't I get DIGI Fiber if fiber is already available in my street?
Even if there’s fiber available in your area, DIGI Fiber runs on our own dedicated network. We're working hard to expand our coverage and bring you the best connectivity.
Want to know if DIGI Fiber is available in your street? Check it here.
Can I use my own router?
Yes, you can use your own router for your internet connection.
However, please note that DIGI can't guarantee the quality of service when you use your own router, and does not provide technical support for issues with your own equipment.
Important: The DIGI ONT needs to stay connected for your internet to work:
- For DIGI Fiber 500 Mbps and DIGI Fiber 1 Gbps, the ONT acts as a bridge, and you can connect your own router behind it.
- For DIGI Fiber 10 Gbps, your router must have a 10 Gigabit Ethernet WAN port, and you'll need an Ethernet cable supporting 10 Gbps speeds (CAT6 or higher).
How do I set up my own router?
- Get in touch with us, and we will send you an SMS with the next steps.
- Reply to our text with your customer ID. You can find it on your contract or in MyDIGI.
- We will send you your PPPoE credentials. Enter these in your router settings. Check your router’s manual if you need help.
Use
What are the advantages of Fiber?
- High speed: Fiber delivers the fastest internet speeds, from 100 MB to 10 GB per second.
- Reliability: With a direct connection to your home, fiber removes all external factors that could cause interruptions or delays.
- Equal upload and download speeds: You get the same speed for both uploading and downloading.
- Consistent top quality: Fiber brings sharper images, better sound, and smooth 4K video for meetings and entertainment.
What's WiFi?
Wi-Fi is a wireless technology that uses radio waves to transmit data between your modem and connected devices, like your computer, smartphone, tablet, printer, etc.
What are the advantages of a WIFI Mesh device?
- Better performance: Mesh WiFi spreads your connection further without losing speeds, so your entire home gets high-performance internet.
- Seamless connection: It works as one smart network, automatically connecting you to the best signal wherever you are
- Scalable to your needs: You can add or remove nodes as needed, each one boosts coverage and keeps your connection stable.
What are the advantages of a WiFi 6 router?
- Faster speeds: WiFi 6 supports speeds up to 9.6 Gbps, resulting in faster downloads and smoother streaming.
- Greater capacity: WiFi 6 allows multiple devices to send and receive data simultaneously, boosting network capacity and reduces delays.
- Longer battery life: WiFi 6 uses less power, extending battery life for your connected devices.
- Enhanced security: With new security protocols like WPA3, WiFi 6 provides stronger protection against cyber threats.
Where can I find the name and password for my DIGI Internet Box?
It's super simple! Just check your DIGI Internet Box. The WiFi name and password are clearly displayed on the device itself.
Can I get more than one DIGI Fiber connection?
No, you can only have 1 DIGI Fiber connection per address.
Technical problem
What should I do if I have a problem with my DIGI network?
- Restart your DIGI Internet Box
Unplug the power cable, wait 10 seconds, and plug it back in. The box may take a couple of minutes to restart.
- Check the power supply
Make sure the power cable is securely connected to your DIGI Internet Box.
- Check the Wi-Fi activation
Ensure that your WiFi is switched on in the settings of your DIGI Internet Box.
- Check the connection of your DIGI Internet Box
Confirm that your DIGI Internet Box is properly connected to the internet. You can check the status on the device's indicator lights.
- Check your Wi-Fi credentials
Check if you used the correct password. The name and password are easy to find on your DIGI Internet Box.
- Check the positioning of your DIGI Internet Box
Place your box in a central location with no obstructions (e.g., not in a cupboard or under a couch), and keep it upright on the provided stand.
- Still no connection?
If the problem persists, get in touch with the DIGI Care Team. We're happy to help!
Where can I find the manual for my DIGI Internet Box?
Click here to read the manual.