• DIGI WiFi booster (ZTE H3601P): Ensures a stronger, more stable WiFi signal in every corner of your home. Connect up to 3 devices for seamless coverage.

More information

• The installation takes about 90 minutes and is done by two technicians.
• They will install the fiber and set up your DIGI Internet Box.
• The installation is completely free of charge.

Since 1 November 2024, customers in Belgium have the right to use their own modem/and or router for fixed internet services. This right was established by a decision from the BIPT. Important: your device must meet certain requirements. We’re happy to explain them below.

What requirements must your equipment meet?

Not all devices are compatible. To avoid network disruptions and loss of quality, your modem or router must:

• Comply with DIGI’s minimum technical specifications
• Be safe for the network and its users
• Receive regular security updates from the manufacturer

Devices that do not meet these standards may be refused or deactivated.

Download our minimum technical specifications here:
Modem-specifications
Router-specifications
Fixed telephony-specifications

You can find all information to set-up & activate your own hardware in this page.

• High speed: Fiber delivers the fastest internet speeds, from 100 MB to 10 GB per second.
• Reliability: With a direct connection to your home, fiber removes all external factors that could cause interruptions or delays.
• Equal upload and download speeds: You get the same speed for both uploading and downloading.
• Consistent top quality: Fiber brings sharper images, better sound, and smooth 4K video for meetings and entertainment.

Wi-Fi is a wireless technology that uses radio waves to transmit data between your modem and connected devices, like your computer, smartphone, tablet, printer, etc.

• Better performance: Mesh WiFi spreads your connection further without losing speeds, so your entire home gets high-performance internet.
• Seamless connection: It works as one smart network, automatically connecting you to the best signal wherever you are
• Scalable to your needs: You can add or remove nodes as needed, each one boosts coverage and keeps your connection stable.

Wi-Fi 7 is the latest generation of wireless internet, offering even faster and more stable connections than Wi-Fi 6.

What makes Wi-Fi 7 special?

• Superfast speeds: Wi-Fi 7 supports higher speeds. Combined with a 10 Gbps internet connection, it delivers blazing performance.
• Lower latency: Thanks to smarter technologies, Wi-Fi 7 responds faster, even with demanding applications like video calls, AR/VR, or online gaming.
• Great performance under heavy load: Wi-Fi 7 remains stable, even when many devices are connected at the same time.
• Compatible with older devices: You don’t need new devices: Wi-Fi 7 routers work just fine with your current Wi-Fi 5 or Wi-Fi 6 devices.

What’s the difference compared to Wi-Fi 6?

Wi-Fi 6 already brought major improvements in speed and stability. Wi-Fi 7 takes it to the next level: faster speeds, lower latency, and better performance under heavy network traffic. Perfect if you want to get the most out of your internet connection.

It's super simple! Just check your DIGI Internet Box. The WiFi name and password are clearly displayed on the device itself.

You can have multiple DIGI Fiber connections, but only one per address. If you have multiple homes, each home can have it's own connection.

• Check the power supply
  Make sure the power cable is securely connected to your DIGI Internet Box.
• Check the Wi-Fi activation
  Ensure that your Wi-Fi is switched on in the settings of your DIGI Internet Box.
• Check the connection of your DIGI Internet Box
  Confirm that your DIGI Internet Box is properly connected to the internet. You can check the status on the device's indicator lights.
• Check your Wi-Fi credentials
  Check if you used the correct password. The name and password are easy to find on your DIGI Internet Box.
• Check the positioning of your DIGI Internet Box
  Place your box in a central location with no obstructions (e.g., not in a cupboard or under a couch), and keep it upright on the provided stand.
• Restart your DIGI Internet Box
  Unplug the power cable, wait 10 seconds, and plug it back in. The box may take a couple of minutes to restart.
• Still no connection?
  Contact our customer care team.

Click here to read the manual.